Support Center

How can we help?

Have questions about your order or our translation engine? Check our common topics or send us a direct message.

I didn't receive my PDF

Check your spam folder first. Emails are sent via Resend fromsupport@menuslingo.com.

OCR Issues

Ensure photos are bright and text isn't blurry. Handwriting support is currently in beta.

Office Hours

Mon–Fri: 9am – 5pm (JST)
We typically respond to all inquiries within 24 hours.

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